Questions answered for
Employees

As our mission and vision is realized and we work towards making the new PHED the most
efficient and sustainable utility company in Nigeria, as well as the best provider of service, we
answer some of the most frequently asked questions. Please be sure to follow up if you have any
additional quesitons, comments or concerns.

Click on one of the questions below to jump to it's answer:

 

Answers:

Why has Port Harcourt Electricity Company (PHED) been privatized?

This change became imperative to address the many challenges and constraints we have all faced as a result of the unreliable electricity supply and poor power infrastructure in our country. All around the world, it has been found that privatization helps make large Government owned organizations more efficient and productive.

 

What will the new PHED do?

The company’s core functions will remain as they were when it was a state-owned company. In other words, it will continue to distribute electricity, maintain overhead and underground lines, electricity poles, telecommunications equipment and metering systems.

As a private company, PHED is looking forward to making the required improvements to the electricity distribution network. These improvements will enable us provide you with more reliable and efficient electricity supply. We will now be able to do things that weren’t possible before, like investing in new equipment and carrying out much needed repairs that will make the network better for us all.

 

What other goals does PHED have?

We will focus on delivering real value to you based on a better understanding of your needs. As a result, we can create an increased variety of service and support options to meet your specific power supply needs and budget. Our focus in the short term will be:

 

What areas will PHED now cover?

We will continue to serve the states of Akwa Ibom, Bayelsa, Cross River, Rivers in Nigeria’s South-South Region.

 

Who will run PHED now?

PHED will be run by 4 Power Consortium. This is a group of 9 investors that includes: 

Lilleker Brothers Ltd. is a leading engineering company which offers a wide range services incorporating all aspects of mechanical and electrical engineering, transmission lines, water treatment and trunk lines, which also includes the construction of buildings and highway maintenance;

Taleveras Group of Companies Limited, a wholly-owned Nigerian company, with a consolidated global turnover in excess of $3B offering strategic solutions in Energy, Power and Construction services;

Income Electrix Limited, an indigenous engineering services company with over 20 years experience in providing end-to-end power systems solutions;

Calcutta Electricity Supply Company (CESC), which has proven experience in running utilities;

Skyview Power Technologies Limited an engineering services company providing Mechanical and Electrical works, transmission line network, sales and services of transformers, electric cables, project management;

The Akwa Ibom Investment and Industrial Promotion Council, (AKIIPOC), is responsible for driving the Akwa Ibom State Government investment and industrial promotion initiatives;

Bayelsa Electricity Company Limited, registered by the Bayelsa State Government to generate electricity;

First Independent Power Company Nigeria, one of the 3 Rivers State Government owned IPPs. It was registered to carry on the business of the provision and sale of power or ancillary services in both the rural and urban areas;

Paradise Power Nigeria Limited, a company registered by the Cross River State Government to generate and distribute electricity.

 

How did 4 Power Consortium become the chosen operator for PHED?

Under the Electric Power Sector Reform Act 2005 (EPSRA) (Act No 6 of 2005), the Bureau of Public Enterprise (BPE) established a competitive bidding process for the privatization of eleven electricity distribution companies in Nigeria on behalf of the Presidency, Federal Government of Nigeria (FGN).

During this process, the technical and commercial credentials of all interested bidders were assessed and considered. 4 Power Consortium was selected, having been deemed the bidder most capable of delivering PHED’s long-term success.

 

What are PHED's Committments?

Our Commitments =

Collaboration - We will engage constructively with our partners to achieve win-win results
Respect -  We will treat our employees, partners, customers and communities with respect and dignity
Execution Speed and Excellence - We will drive operating effectiveness by eliminating duplication, leveraging scale, ensuring compliance, and improving systems
Accountability - We will hold ourselves accountable to our stakeholders by conducting our business in ways that sustains business performance and growth
Tenacity - We will relentlessly invest time, expertise and resources to address complex power challenges and deliver solutions that improve the quality of life in our communities
Integrity - We will place integrity at the core of everything we do
Value our Customers - We will strive to deliver exceptional service, react quickly to resolve issues when identified, keep our service and work environment safe and always keep our doors open to our customers
Equity and Fairness For Employees - We will foster a high performing culture that is based on equity and fairness and motivates our employees to create value and make a difference in the  business, in the lives of customers and the communities they live and work.


 

Who will be PHED’s customers?

Domestic consumers, businesses, factories, schools, hospitals, etc. PHED will be looking to supply power to anyone who needs it in the geographic area that we cover.

 

As a PHED employee how will things get better for me now?

Our aim is to make PHED the most efficient and profitable utility company in Nigeria, one that delivers exceptional service and so enables us to attract more customers. As a privatized company, we will be able to do much more than was possible when PHED was under state ownership, which means greater investment in technology, systems, innovation and new projects. That will open up opportunities for our staff to develop and take on new roles within the company.

One of our aims is to ensure that our workforce feels valued and appreciated, so that we become an employer of choice.

 

What is our Promise to Employees?

 

What do we expect from our Employees?

 

How long will it take to see a difference in the company?

Turning a large government organization into a private company is a huge undertaking that will take some time to complete. However, our aim is to ensure that PHED’s transformation is as smooth as possible for all staff.

If there are issues that affect you in particular, other information may be sent to you directly or given to you by your department managers, so please watch out for these communications. And if, during the next few months, you are asked to be part of a ‘transformation team’ working on a particular issue, we hope you will take the opportunity to play your part in making PHED an organization that our country can be proud of.

 

How can I find out more about what’s happening in the company?

We understand that, as an employee, you may have questions about what the new company structure means for you, which is why we will be holding regular information meetings where managers will be on hand to answer them for you. But please be patient with us if we can’t tell you everything you want to know right from the start.

 

What if I have an urgent need?

Please contact the HR department at employee-support@phed.com.ng or call