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FAQ On MYTO 2020

What is MYTO?

MYTO is an acronym for Multi-Year Tariff Order. it is an incentive based regulation developed by NERC to:

  1. Ensure that prices charged by PHED is fair to customers and allows her recoup return on investment.
  2. Provide a path to transition towards service-based cost reflective tariffs
  3. Ensure that tariffs are commensurate to the quality of service provided.
  4. Provide a framework for settlement of imbalances between PHED and TCN
What does M207, MYTO 2020 mean for PHED?

It provides a framework for settlement of imbalance between PHED and TCN as well as the enforcement of discipline in the discharge of remittance obligations to Nigerian Bulk Electricity Trading Plc. (NBET) and Market Operations(MO).

When was the tariff reviewed?

The  tariff  was reviewed and took effect on September 1, 2020 after an extensive process of consultation.

How do I know my band?

Port Harcourt Electricity Distribution, plc. has classified their respective feeders. Feeders mean lines in which PHED uses to distribute power supply to customers. The feeders are divided into the 5 bands which are service reflective as shown below.

What are the Bands?

The Service Reflective Tariff plan is as shown below;

1. Band A – Customers who receive minimum of 20 hours per day.
2. Band B – Customers who receive  minimum of 16 hours per day
3. Band C –   Customers who receive minimum of 12 hours per day
4. Band D – Customers who receive  minimum of  8 hours per day
5. Band E – Customers  who receive minimum of  4 hours  per day

*Note: Bands D and E are not affected by this tariff review.

What does M207, MYTO 2020 mean for customers?

MYTO 2020 is essentially a service based tariff. This means that discos can only charge tariff reflective of the service which is based on actual consumption.

BEFORE

NOW

Residential Customers – R1,R2,R3

Non – Demand Customers – Non MD

Commercial Customers – C1,C2,C3

Maximum Demand Customer 1- MD1

D1,D2,D3

Maximum Demand Customer 2 – MD2

A1,A2,A3

 
Can my band be changed? What if I don’t accept my band?

Presently, MYTO does not allow for band change. However, it is expected that subsequent reviews may give room for band change. 

What is the band change dependent on?

It is dependent on the reclassification of the location based on improved services.

Why am I in my present band?

Band is a function of location. That is, a customer is in a particular band as a result of the location of their property.

I am no more an R2 Customer, what customer class am I now in?

R2 customers are categorized under non-maximum demand (non-MD) customer class. R1, R2, and R3 customers are all in this band.

Why can’t PHED increase availability on my feeder?

Transmission company of Nigeria (TCN) is responsible for the transmission of electricity which is then distributed by PHED. An increase in availability requires an overhaul of the feeder which is installed according to technical capacity

What tariff class or band did not change?

Under MYTO 2020, Band D and E Customers who receive a maximum of 8 hours and 4 hours supply respectively are not affected. 

Is the tariff currently effective?

The tariff became effective on September 1, 2020

Why am I paying more?

The customer is paying more because the approved tariff is service reflective. As at today, given the tariff sculpting, the cost reflective tariff for PHED is N64.82, while the highest service reflective tariff is N55.02

Some big men in my area can afford the new tariff, what happens to those who cannot afford it within the band?

This is bound to happen however we strongly advise that customers  practice energy efficiency in order to conserve energy and save money.

When will PHED increase availability in my area?

PHED Premium Service is designed for customers willing to enjoy more availability. We are currently consulting with customers across bands that are willing to access this service considering the attendant cost in infrastructure as this would be reflected in the tariff.

If a particular feeder has 2hours availability and another has 4hours, how will it be measured since they are under the same band?

The same tariff applies to the customers is the same, However based on availability of supply, their consumption and charge may vary.

What if my area happens to be on the lower band today,will it continue to be that way or can it improve?

There is presently no movement in bands. Nevertheless, PHED requires feedback from customers who are interested in having more supply as such will determine the need for additional investment in infrastructure to cater for their demand. This will however attract an upward review of the tariff and band of the affected area.

Who We Are

On November 1 2013, the Port Harcourt Electricity Distribution Company, PHED, was constituted under the Electricity Reforms Act of 2005 after the unbundling of the Power Holding Company of Nigeria (PHCN).

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