Clockify App – Support Information
Clockify is a staff attendance validation app designed to ensure accurate and secure attendance tracking at all company office locations.
How It Works
- The app prompts the user to enter their Staff ID.
- Once entered, the app retrieves and displays the user's full name.
- The user is then asked to take a photo to verify their identity.
- Location Services must be enabled. The app records the user's location to confirm they are at an approved company office.
- The app logs the date, time, and specific office location of the attendance check-in.
- If the user is offline or has poor network, the app can cache images and attendance data locally.
- Cached attendance can be synced later when the device is back online.
- The app also supports downloading an updated list of staff IDs and office locations for accurate validation.
Note: For accurate attendance tracking, users must allow the app access to the Camera, Microphone (if used), and Location Services.
Permissions Required
- Camera: To capture verification photos.
- Location: To validate that the user is at a company office.
- Storage: To temporarily store offline data and images for later sync.
Troubleshooting
- Make sure Location Services and Camera permissions are granted in device settings.
- Ensure the app is up to date to access the latest list of staff IDs and office locations.
- If attendance fails to sync, check your internet connection and try again.